Hellen Keller said, “The best and most beautiful things in the world cannot be seen or even touched. They must be felt with the heart.”
Each guest’s heart is the target for the outstanding interactive performer.
It isn’t as difficult as it may seem.
But, you can’t be superficial. You can’t rely on performance tricks or gimmicks. You can’t treat every guest as the audience who is there to watch you.
It means treating each guest as a vital, special addition to your character’s world. It means digging deeper into your character to find what makes their heart beat.
Then, in every encounter with a guest, combine the two in a way that makes each guest walk away feeling seen and appreciated as an individual.
You want them to feel special – happy they met you, comfortable to be there and and ecstatic they get to go on to explore your world.
General statements, canned lines and self-conscious bits won’t cut it any more.
Guests are too sophisticated. They’ve been exposed to too much to be satisfied with a picture with a costume. They want to be seen, heard and acknowledged for who they are and what they bring to the character’s world.
You have to bring the two worlds together. You have to do it as the character.
But, first, you have to have the courage to aim for their heart.